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Utility Billing FAQs
How do I add an additional garbage cart?

You can add an additional cart by visiting daphneal.com.  There will be a search bar at the top of the page.  In the search bar, type in "Garbage Service Agreement" and select the "Garbage Service Agreement Form." link.  Complete the online form indicating "Residential one (1) additional garbage cart".  You will be charged $5 each month for the additional cart.

What are acceptable Trash Items for debris pickup?

The following items are examples of items that can be picked up as trash by the City of Daphne: 

Appliances
Bicycles
Fire Wood
Furniture
Yard Debris 

How do I sign up for e-billing and notices?

Once you enter the solid waste billing portal, you will select contact preferences.  You can select e-billing and enter in your email address.  You can also sign up for additional email reminders.

What time does the garbage/debris trash truck run on my street?

The time may vary, but residents should put their cart and/or debris curbside before 6 am Monday - Friday to ensure their pickup is not missed.

How do I sign up for curbside recycling?

You will set up curbside recycling by contacting the Baldwin County Solid Waste Authority at 251-972-6878.

What are non-acceptable Trash Items?

The following items cannot be picked up by the City of Daphne Solid Waste Division: 

Asphalt
Batteries
Concrete
Construction debris*
Lumber (treated or untreated)*
Gas
Medical Waste
Oil
Paint
Televisions 
Tires
Styrofoam
Glass/Porcelain 

What are the fees for Solid Waste services?

Residential Garbage Service $19 per month (effective October 1, 2024)
One (1) Additional Residential Garbage Cart $5 per month
Commercial Garbage Service $25 per month, per cart (as of October 1. 2024)

How do I set up new garbage/trash service?

You can set up new service by visiting daphneal.com.  There will be a search bar at the top of the page.  In the search bar, type in "Garbage Service Agreement" and select the "Garbage Service Agreement Form." link.  The online form needs to be completed and a service option checked.  You can select multiple items. 

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